Term and Conditions

The Shop Ammoun ( “we” “us”) website(s) (our “Site” or “Sites”) and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our other channels. Please read the T&C carefully before placing any orders on Shop Ammoun.
The Shop Ammoun  is a trading name of The Ammoun Trading and Contracting , a company incorporated in State of Qatar. Our registered address 1st floor, Al Noor Building – C Ring Road، Doha

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the T&C and our Privacy Policy. If you are under 16 you must let your parent or guardian know about The Shop Ammoun Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.

We may modify the T&C from time to time. Please read the T&C and check back often. If you do not agree to any change to the T&C then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law. In event there exists a conflict between the English version and the Arabic version of these terms and conditions, the English version shall prevail.

 

  1. REGISTRATION
    • To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects.
    • Should any of your registration information change, please notify us immediately at the following e-mail address info@shopammoun.com
    • We may also change registration requirements from time to time.
    • The account password you provide should be unique and kept secure, and you must notify Shop Ammoun immediately of any breach of security or unauthorized use of your account.

 

Please refer to our Privacy Policy for information about how we use your data.

 

 

  1. ELIGIBILITY TO PURCHASE

2.1 In order to make purchases on the Site you will be required to provide your

personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated.

2.2 You will be required to provide payment details that you represent and

warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

2.3 The Site is available only to individuals and others who meet the Shop

Ammoun terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Shop Ammoun, whose applications are acceptable to Shop Ammoun and who have authorized Shop Ammoun to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.

2.4 Products purchased by the buyer are for personal or gift use and should not

be re-sold, used for commercial purposes or any other commercial benefit.

2.5 In addition, Shop Ammoun reserves the right to restrict multiple quantities

of an item being shipped to any one customer or postal address.

2.6 By making an offer to purchase merchandise you expressly authorize us to

perform credit checks and where Shop Ammoun feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

2.7 Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

 

Please refer to our Privacy Policy for further information about how we use your data.

  1. ORDERS

3.1 All orders are subjected to acceptance and availability, and items in your

shopping basket are not reserved and may be purchased by other customers.

 

3.2 Shop Ammoun offers products for sale that are in stock and available for

dispatch from our sellers.

3.3 Occasionally however, there may be long waiting times for shipments from

our sellers.

3.4 Alternatively, you may simply choose to register your email address for

notification of arrival of the selected merchandise not held in stock.

3.5 If you have registered your email address for notification of the arrival of a

specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.

3.6 Shop Ammoun will store a record of your transactions for a 6months to one year.

 

  1. PRICING POLICY

4.1 Prices shown on the Site are in QAR (Qatari Riyal)

4.2 Most countries are shipped to on a Delivery Duty on Delivery bases, which

means that all relevant import taxes and duties may not be included in the product price and you may need to pay them upon receiving the product delivery.

4.3 From time to time, prices are subject to change in response to currency

exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

4.4 If you are a customer whose credit/debit card is not denominated in Qatari

Riyal the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

 

  1. ACCEPTANCE OF YOUR ORDER

5.1 Once you have made your choice and your order has been placed, you will

receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

5.2 Unless you cancel your order, acceptance of your order and completion of

the contract between you and the Shop Ammoun will be completed when we email you to confirm the goods have been dispatched.

5.3 We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the T&C.

5.4 We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

5.5 We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site.

5.6Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible.

5.7  We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order

5.8 However in the event of you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

 

  1. PAYMENT
    • Payment can be made by major credit cards and any other methods which you may see on checkout.. Payment will be debited and cleared from your account upon your order on Shop Ammoun.
    • You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
    • If the issuer of your payment card refuses to authorize payment to Shop Ammoun, we will not be liable for any delay or non-delivery.

6.4    Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

  1. PROMOTION CODES

7.1 Promotion codes are non-transferable and there is no cash alternative.

7.2 Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

 

  1. INSURANCE AND DELIVERY

8.1  will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.

8.2 Shop Ammoun insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

8.3 If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Shop Ammoun, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you have provided us.

8.4 Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods.

8.5 Delivery times appearing on the Site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order.

8.6 Shop Ammoun is not responsible for any delays caused by destination customs clearance processes.

8.7 If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.

8.8  if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

 

  1. RETURNS AND EXCHANGES

9.1    Making a return for a refund, store credit, or exchange is easy. You must request your exchange or return and send your unwanted items back to the Shop Ammoun brand you purchased from within 7 days , or an exchange on the same item in a different size, based on stock availability.

  1. EXCHANGES

10.1. If you wish to exchange your item for an alternative product, Please note that an additional payment of delivery will be charged.

  1. OUR POLICY

11.1 Items should be returned unused and with all Shop Ammoun tags still attached and within the original packaging. Returns that are damaged by the customer will not be accepted and will be sent back to the customer and/or a refund refused.

11.2 Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return.

Please email info@shopammoun.com if any of your purchases have been delivered without BRAND tags.

 

  1. INTELLECTUAL PROPERTY RIGHTS

12.1 Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Shop Ammoun Software and all HTML and other code contained in this Site.

12.2 All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions.

12.3 You are permitted to use the Content only as expressly authorized by Shop Ammoun and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties.

12.4  Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

 

  1. CONTENT

13.1 In addition to the Intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site.

13.2 Shop Ammoun tries to ensure that the information on this site is accurate and complete. Shop Ammoun does not promise that The Shop Ammoun Content is accurate or error-free.

13.3 Shop Ammoun does not promise that the functional aspects of the Site or The Shop Ammoun will be error free or that this Site, Shop Ammoun Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

13.4 Comments may be moderated and may take up to72 hrs to be displayed but Shop Ammoun does not commit to check all the content and will not be liable for third party posts. If you have a complaint about any posts please mail info@shopammoun.com

13.5 Shop Ammoun reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses.

13.6 This site is available to the public, information you consider confidential should not be posted to this site.

 

  1. COMMERCIAL USE

14.1 You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site.

14.2 You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

 

 

  1. COMPENSATION

15.1 At our request, you agree to compensate us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

 

  1. ACTIVITY

16.1 You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site

16.2 If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the T&C, we may deny you access to this Site on a temporary or permanent basis.

 

 

  1. OUR RELATIONSHIP

17.1 You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Shop Ammoun as a result of the T&C or your use of this Site.

17.2 You agree that you may not and will not hold yourself out as a representative, agent, or employee of Shop Ammoun, and we shall not be liable for any representation, act, or omission on your part.

 

  1. NO WAIVER

18.1 If you breach the T&C and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&C.

 

  1. COMPLAINTS AND GOVERNING LAW

19.1 If you have a complaint about us email info@shopammoun.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The T&C together with all our policies and procedures will be governed by and construed in accordance to Qatari Law.