F.A.Q.





Customer Questions


How to Order?


All orders can be placed online through our website or Mobile. App. Any assistance you can WhatsApp +97433119822.


How to Track?


All orders can be tracked through “Orders” section when you login. Click on order history and view status of specific order
.

Return Policy


All items can be returned easily within 15 days from date of delivery, in original packing without any damage. To initiate a return request WhatsApp +97433119822 and we will arrange for pick up. You will need to provide your order number during initiation.

Does Refunds/Cancellation


We currently do not provide refunds, but if you do not like the product you can return in original packing and your credit can be used to purchase another item. We accept order cancellations within one hour after order is placed.

Delivery


Delivery of the orders will be within 3-5 working days in Doha based on your area. International deliveries are usually within 7-10 days. Your delivery date will be specified during order confirmation. If you need more info you can contact us using Customer Care page.




PAYMENT





We accept C.O.D currently. We are in the process of adding major credit cards and Paypal to our website to make your shopping experience better

How do I know my order has been confirmed?


You will receive an email confirmation of the order to your registered email address

Is it necessary to have an account to shop?


You can simply shop using your email address; however you can have personalized shopping when you register with us.

What are the delivery charges?


We do free delivery inside Doha for orders more than qar 100.00 a delivery charge of qar 15.00 applies for all other deliveries. International products will vary based on the country

How do I use a promotion code?


You can add the promotion code during check-out and we will apply associated discount.

FORGOT PASSWORD ?
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
We do not share your personal details with anyone.
Your Cart